Shipping policy

 

Thank you for shopping with us. We are committed to delivering your orders quickly and safely across Pakistan.

Order Processing

  • Orders are processed within 1–2 business days after confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next business day.

Shipping Time

  • Major Cities: 2–4 business days.

  • Remote Areas: 4–7 business days.

  • Delivery times may vary due to weather conditions, public holidays, or courier delays.

Shipping Charges

  • Free Shipping on selected products or promotional offers.

  • Shipping charges (if applicable) will be displayed during checkout before payment.

Cash on Delivery (COD)

  • We offer Cash on Delivery (COD) across most cities in Pakistan.

  • Please ensure someone is available to receive the parcel at the delivery address.

Order Tracking

  • Once your order has been shipped, you will receive a tracking number via SMS, email, or WhatsApp (where available).

Delivery Attempts

  • Our courier partner will make delivery attempts according to their policy. If the parcel is not received, it may be returned to us.

Incorrect Address

  • Customers are responsible for providing the correct shipping address.

  • We are not responsible for delays or failed deliveries due to incorrect or incomplete address information.

Damaged or Lost Packages

  • If your order arrives damaged or is lost during shipping, please contact us within 48 hours of the expected delivery date so we can investigate and assist you.

Contact Us

If you have any questions regarding shipping, please contact our customer support team through our Contact Us page or WhatsApp.